A Marble Floor in Pittsburgh, PA, Looks Perfect Thanks to Our Stone Honing Process

June 03, 2024

Marble is an excellent option for any surface, adding a stylish look to the home. However, it is prone to deterioration and can lose its appeal without proper care. In certain instances, it may be necessary to seek professional assistance to address long-term damage caused by daily wear and tear or harsh cleaning products. A client from Pittsburgh, PA, recently contacted us because she was experiencing a similar issue.


She had a beautiful marble floor, but the surface lost its shine and looked dull and unappealing. The owner was unhappy with the floor's appearance and knew she needed professional help to restore its vibrant gloss. After considering her options, she searched online for stone honing services in Pittsburgh, Pennsylvania, and found a link to our website at the top of Google's results.

The homeowner had a great experience on our user-friendly site. She enjoyed reading some of our blog posts and exploring our picture gallery showcasing before and after transformations. The high quality of our previous work impressed her, and she felt confident to request a free evaluation at her convenience by filling out our online scheduler.

Sir Grout always aims to maintain a professional image that reflects our commitment to delivering exceptional service. Our vehicles and equipment are meticulously maintained and labeled, making it easy for our customers to identify us when we arrive. Dressed in sharp uniforms, we arrived on time and began the in-home consultation, quickly assessing the issues on the marble floor.

We noticed a few problems, including the marble surface's lackluster appearance and stains. We explained to the owner that daily wear and tear, harsh chemicals, or leaving acidic substances to dry on the surface can cause these issues. In addition, we noticed that the stone wasn't properly sealed, which is a problem that can lead to further damage and decay over time.

After our assessment, we recommended our stone cleaning, honing, and polishing service to restore the surface. Our professional restoration process uses top-of-the-line equipment and proprietary products that deliver exceptional results. We assured her we would repair the damage and restore the shine to the marble floor.

We then provided a no-obligation quote and a detailed outline of all the steps needed for the restoration process. The customer was pleased with our proposed solution and requested to schedule the job for a future date and time that suited her.

Ensuring the safety of our client's properties is our top priority, from the initial free quote to the completion of the project. We take great care to protect all areas during our work. As scheduled, we returned to our client's home, eager to begin the job and restore the marble floor. After setting up our equipment, we proceeded with our multi-step process, keeping our client informed and addressing all her questions.

First, we cleaned the floor using a high-speed scrubber and our exclusive cleaner. Our product is stone-safe, crafted with high-quality ingredients that won't leave a residue or damage the surface.

In the next step, we used low-grit diamond pads to hone the stone. We gradually increased the grit level until all the damage on the surface was removed. Honing gives the surface a matte finish, so we had to polish it to restore its shine. We continued grinding the stone with high-end polishing powders, achieving the desired gloss and giving the marble surface a reflective appearance.

To complete the job, we applied an impregnating sealant to the surface. This sealant protects the stone from spills, water damage, etch marks, and stains. It also enhances the surface's appearance and makes maintenance easy. With proper care, this protection can last for a long time.

After finishing the restoration, we cleaned up and showed the results to our client. The owner was delighted to see the marble surface gleaming and expressed her satisfaction by saying the floor looked even better than she had imagined.

She thanked us for a job that exceeded her expectations and promised to recommend our services to family and friends with similar hard surface-related issues. She also intended to help spread the word about Sir Grout's outstanding products and services by leaving a five-star on Google.

Before leaving, we gave our client a few helpful tips for better maintenance. We recommended keeping a regular cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product delivers remarkable results without damaging the stone. It's non-toxic and safe for everyone in the home, including pets.

We recommend avoiding soap-based products or substances with acidic properties, as they contain strong chemicals that can damage the stone. Additionally, these products can leave behind a residue that may dry on the surface, leading to discoloration, staining, and etching. It's important to dry spills as soon as they occur with paper towels or terry cloths. Avoid using abrasive tools because they can scratch the marble.

Are you tired of seeing your marble floor lackluster and dull? Don't worry, Sir Grout Pittsburgh's top-of-the-line restoration processes can revamp any surface in your home and make future maintenance effortless. Contact us today by calling (412) 960-6310 or by using our online scheduling option to schedule a free quote.