A Marble Floor in Cranberry Township, PA, Regained its Shine After Our Stone Polishing Service

May 23, 2024

Marble is stylish, beautiful, and durable, making it an excellent choice for any surface in the home. However, the stone can be susceptible to deterioration and may lose its appeal without proper care. Professional assistance might be necessary to address long-term damage caused by daily wear and tear or harsh cleaning products. Recently, a client from Cranberry Township, PA, contacted us because she was experiencing a similar issue.


She had a gorgeous marble floor, but the surface lost its shine over the years and looked dull and unappealing. The owner was unhappy with the floor's appearance and knew she needed professional help to restore its gloss. After considering her options, she searched online for stone polishing services in Cranberry Township, Pennsylvania, and found a link to our website at the top of Google's results.

The homeowner had a great experience on our user-friendly site, where she enjoyed reading some of our blog posts and exploring our picture gallery. The high quality of our previous work impressed her, and she felt confident to request a free evaluation at her convenience by filling out our online scheduler.

Sir Grout always strives to maintain a professional image that reflects our commitment to delivering exceptional service. Our vehicles and equipment are meticulously maintained and labeled, allowing our customers to identify us when we arrive. Dressed in sharp uniforms, we arrived on time and began the in-home consultation, quickly assessing the issues on the marble floor.

The marble surface was in poor condition, with a lackluster appearance, stains, and scratches. We explained to the owner that daily wear and tear, harsh chemicals, or leaving acidic substances to dry on the surface can cause these issues. In addition, we noticed that the surface was not adequately sealed, which is a problem that can lead to further damage and decay over time.

After our assessment, we recommended our stone cleaning, honing, and polishing service to restore the surface. Our professional restoration process includes top-of-the-line equipment and proprietary products. We assured her that we would repair the damage and restore the marble's shine.

We then provided a no-obligation quote and a detailed outline of all the steps needed for the restoration process. The customer was pleased with our proposed solution and requested to schedule the job for a future date and time that suited her.

Ensuring the safety of our client's properties is our top priority, from the initial free quote to the completion of the project. We take great care to protect all areas during our work. As scheduled, we returned to restore the marble floor, and after setting up our equipment, we proceeded with our multi-step process, keeping our client informed and addressing all her questions regarding the job.

First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. Our product is stone-safe, crafted with high-quality ingredients that won't leave a residue or damage the surface.

In the next step, we used low-grit diamond pads to hone the stone. We gradually increased the grit level until all the damage on the surface was removed. Honing gives the surface a matte finish, so we had to polish it to restore its shine. We continued grinding the stone with high-end polishing powders, making the marble surface glossy.

To finish the job, we applied an impregnating sealant to the surface. This sealant protects the stone against spills, water damage, etch marks, and stains. Additionally, it enhances the surface's overall appearance and makes maintenance easy. With proper care, the protection can last for a considerable time.

After completing all the steps, we cleaned up and invited our client to inspect the results. The owner was thrilled to see the marble surface gleaming beautifully and expressed her satisfaction saying the floor looked even better than she had expected.

She thanked us for our exceptional performance and promised to recommend our services to family and friends with similar hard surface-related issues. She also intended to help spread the word about Sir Grout's outstanding products and services by leaving a five-star review on Google.

As always, we took some time to give our client a few helpful tips for maintaining her marble floor. We recommended keeping a regular cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike other cleaners, our product won't damage the stone, delivers remarkable results, and because it's non-toxic, it's safe for everyone in her home, including pets.

We advise against using soap-based products or substances with acidic properties as they contain strong chemicals that can harm the stone. Moreover, these products can leave behind a residue that may dry on the surface, causing discoloration, staining, and etching. It's important to keep the surface dry using paper towels or terry cloths and to avoid abrasive tools that can scratch the marble.

Is your marble surface lackluster and dull? Don't worry, Sir Grout Pittsburgh can bring back the beauty to all your home's hard surfaces and make future maintenance less hassle. Contact us today by calling (412) 960-6310 or by using our online scheduling option to schedule a free quote.